Effective Listening and Presenting in Business

1. IntroductionAchieving success in workplace is closely associated with the ability to overstep trenchantly, both in workplace and with outsiders. Unlike in the past, immediately we face a high volatile world where everything is in a state of flux. Most of the changes associated with this transformation revolve virtually the physical processing and communication of information. A number of communication challengers experience at workplaces. All these challengers call for effectiveness and efficiency in communication (Raman & Singh, 2006).

Communication can be defined as a function of express, impress and intention. Communication is the process of exchanging information, usually through a common system of symbols.

harmonize to Henry Mintzberg (as cited in Locker, 1998), managers have three basic jobs: to need and convey information, to make decisions and to promote interpersonal unity. Every one(a) of those jobs is carried out through communication. Effective managers atomic number 18 able to expenditure a wide variety of media and strategies to communicate.

Speaking and listening be the communication skills we manipulation most (Nanayakkara, 1996). In oral presentations, the auditory sense comprises individual listeners and also to address people effectively, the presenter take to know the requirements of the audience and it is a must to listen to the audience. Therefore, be a good listener and an effective presenter are two key talents a manager must manoeuver as they can be treated as rival skills.

2. Being a Good Listener auditory modality is an extremely important and surprisingly difficult communication skill in business. Various studies learn that business people spend from 45 to 63percent of their time listening. Listening is crucial to building trust (Locker, 1998). Managers need to be effective listeners in various situations.

Listening is the communication channel we use most frequently, yet surveys show that listening skills are the least(prenominal) developed.

The good managers are good listeners. Managers...

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