Review

HANOI TOURISM COLLEGE
DEPARTMENT OF FOREIGN LANGUAGES FOR TOURISM
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FINAL examen REVIEW FOR SPEAKING C6H
Studying Materials: outside(a) Hotel English
International Restaurant English & English for Hotel Staff

Form of final exam exams
Part I: Introduction (2 marks)
In this part you should precede about yourself as a hotel staff or a restaurant staff, such as a hotel receptionist, chambermaid, cashier, hotel manager, restaurant manager, host/waitress, or any job you would like to do. You should describe what you do everyday at work (responsibilities and duties).
For example:
Introduce yourself as a hotel staff and your on the job(p) day.

Part II: note (4 marks)
In this part you should role play with the Examiner. You will be a HOTEL EMPLOYEE and Examiner will be a knob. derive a conversation between the Guest and the Employee based on the situations that usually happen in the hotel as follows
?Hotel reservation
? bragging(a) learning about hotels
?Checking into the hotel
?Checking out
?Taking and giving a message
?Room service
?Giving directions inside and outside the hotel

For example:
Hotel reservation
Guest: Telephone the ….(name of a hotel) to make a reservation. …………..
Employee: You are a Reservations Clerk working for the ….



(name of a hotel). You are unable to give the Guest simply what he/she wants, but you weed offer ……………………….
Take the Guests reservation if he/she decides to make a watertight reservation.


Part III: Topic (4 marks)
In this part you should be a RESTAURANT EMPLOYEE. Give a 3-minute talk on the following topics
1. Tell 5 different sorts of places where people can eat and drink. Describe them. (The kind of restaurant, its opening prison terms, the kinds of menus and prices, its service and amenities).
2. What do you have to do before lunch-time or dinner time? What do you need to set up a defer for 5 people with the set menu given? wherefore tell the teachers the function of some items you use...If you want to get a full essay, order it on our website: Orderessay



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