The Shining Independent

The Shining Independent By: Tyler Clay Last week while shop for cough syrup at my local anaesthetic anesthetic chain medicine store I had some questions about which medical specialty was assume for my symptoms. I chose two or three medications that seemed to suite my symptoms and walked back to the chemists shop to ask for a recommendation on mesmerise medication I should purchase. I waited by the counter for some(prenominal) legal proceeding, a pharmacy assistant walked by and said palsied be with you in a minute. Ten more minutes went by, and still no one had helped me. I quietly deposit back the medications and walked out. After a short drive to my local independent pharmacy, with the same medications in hand, I approached the counter. Swiftly an associate said hello and asked how she could help me. I told her the symptoms I was experiencing and she showed me which medication would be best. Thank god for my local independent pharmacy Scott Thanks to corporate America, the customer seems to be lost in customer service. Too often customers are seen as rime with dollar signs, not people with needs. This is especially evident in the pharmacy industry, a rapidly growing and highly war-ridden business.

There are both similarities and differences in the two principal(prenominal) types of pharmaceutical services, corporate chains and independently-owned, the differences determine which provides higher tone of voice customer service. A corporation pharmacy and a local independent pharmacy share few qualities, and all of these center around legal issues. First, they are both bound by federal and state guidelines. These are laws and provisions set onward that all companies must adhere to regardless of income or ownership. any pharmacies are also bound by HIPAA, the Health insurance Portability and Accountability Act of 1996, which regulates the privacy of individual customers and the storage and inclination of privileged information. Lastly, both corporations are obligated to provide the highest select medications without... If you want to get a full essay, order it on our website: Orderessay

Order your essay at Orderessay and get a 100% original and high-quality custom paper within the required time frame.