fatality Department Bottleneck Proposal Joyan Thomas University of Phoenix Online OPS/HC 571 Patience McGee attest 7, 2011 Emergency Department Bottleneck Proposal Introduction Most hospitals experience the affects of the unexpected, equivocalness and uncertainty, and as a result, face challenges with quality. Middletown Hospital is a 200-bed frequent not-for-profit hospital. The hospital has a 20-bed Emergency Department (ED). It averages 100 patients per day. The chief operating officer of the hospital has been receiving numerous complaints about long waits for care and brusk service and has charged the Six Sigma team to analyze the base generate of the bottleneck (University of Phoenix, 2011 Course Syllabus). This paper analyses the finalise cause of Middletown Hospitals emergency room bottleneck dilemma, and put forward recommendations for improvement. Purpose of the process improvement proposal The purpose of this proposal is to raptus a granular reasonableness of the task in the Emergency Department and devise a plan to capture and hold in an efficient operation. This volition be accomplished by gaining an understanding of the patient demand and determining if the source of the problem is repayable to insufficient capacity or if it is tied to a person, role, or any other obstacles within the department.
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Process Improvement Method using the Six Sigma process improvement method, several steps will identify the bottleneck to improve one aspect of the sure process performance. The Six Sigma process is a system of defining, measuring, analyzing, improving, and dictatorial (DMAIC) a process for an existing process that fall below specifications and looking for incremental improvements (Swinton, 2006). The process will clearly do the problem in the following manner: Define the strong problem and its impact on quality Use a root cause analysis, to accurately quantify the current reality of the problem using process mapping, Dig deep into analyzing non... If you want to condense a full essay, order it on our website:
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