Research Paper on the Attrition Rate in Financial Shared Services Organization

ENG502M Second Trimester, AY 2010-2011 RESEARCH PAPER ON THE ATTRITION RATE IN FINANCIAL SHARED SERVICES ORGANIZATION Submitted To: Prof. Maria Cequena Submitted By: Rachel Reyes Title: detrition Rate in Financial Sh ard Services Organization 1. What are the factors affecting the towering contriteness graze in shared operate organization (SSO)? 2. What are the bear ons of the increasing attrition rate in SSO? 3. How should shared run organization address the high attrition rate common in the industry to claim employee retention? Attrition rate has been a common occupation faced by the shared run industry. The increase in attrition rate among these companies could be alarming with the sustainability of offshore services in the Philippines. This research paper ordain identify the factors that bowel movement the rise in attrition rate of shared services industry. Factors determined such as management/superior, compensation and benefits, course and personal growth are some common causes of attrition rate in a certain organization. These aspects shall be proven if are deemed applicable in Philippine shared services industry in the course of the study.

This comprehensive study will focus only on the attrition of Philippine shared services particularly of the financial services such as Citibank, Deutsche and JP Morgan. Its purpose is to evaluate the factors that may hinder employee retention and its impact on management and the company as well. Lastly, after determine and testing the common causes of attrition rate, suggested ways on ameliorate employee retention will be presented in order to stand by address the problem. CHAPTER 1: THE PROBLEM AND BACKGROUND OF THE STUDY I. Introduction The 21st ascorbic acid highlights the growth of technology. Development of technology paved the way for the disparate inventions of cellphone, ipod, ipad, among others. Technology also opened opportunities for the rise of outsourcing companies.... If you want to withdraw a full essay, order it on our website: Orderessay

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